Privacy Policy

Welcome to BRIKFURN (“Platform”), owned and operated by BRIKFURN PRIVATE LIMITED (“Company”, “we”, “us”, or “our”). At BRIKFURN, we value your privacy and are committed to protecting the personal information that you provide to us when using our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, as well as your rights regarding your information.

This Privacy Policy applies to all users of our platform, including end clients, contractors, interior designers, architects, and manufacturers who engage with our products and services directly. Please read this Privacy Policy carefully. By using our platform, you agree to the terms outlined herein.

1. Information We Collect

1.1 Personal Information

When you register on our platform, interact with us, or place an order, we may collect the following personal information, depending on your role (whether an end client, contractor, interior designer, architect, or manufacturer):

Name (individual or business entity)
Email address
Phone number
Billing address
Shipping address
Payment information (credit/debit card details, bank account information)
Professional details (for contractors, designers, architects, manufacturers, etc.)
Government identification numbers (e.g., GST number, business registration details)
Profile data, including user preferences and account settings

1.2 Non-Personal Information

We may collect non-personal information automatically when you visit or use our platform, such as:

Device information (e.g., device type, operating system, IP address)
Browser information
Log data (date and time of access, referring website, pages viewed)
Usage data (e.g., interaction with our services, browsing patterns)
Cookies and tracking technologies (explained further in Section 6)

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Third-party service providers (payment processors, shipping companies, and verification services)
Public databases and social media platforms (if you interact with our content or link your social media accounts with our platform)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 To Provide Our Services

To register and manage your account on BRIKFURN
To process and fulfill your orders
To manage relationships between buyers and sellers (e.g., contractors, designers, architects, and manufacturers)
To communicate with you about your orders, inquiries, or requests
To verify your identity and prevent fraud

2.2 For Business Operations

To improve and personalize the user experience on our platform
To understand your preferences and tailor recommendations or advertisements
To optimize our platform's functionality, ensuring efficient trade and product listings

2.3 For Marketing and Promotions

To send you marketing communications, newsletters, or updates about our platform, products, and services (you can opt out of marketing at any time)
To facilitate participation in promotions, surveys, or contests

2.4 For Legal Compliance

To comply with applicable laws, regulations, and legal processes
To enforce our terms and conditions
To prevent or investigate fraud, security breaches, or other prohibited activities

3. How We Share Your Information

We may share your personal information with the following parties under specific circumstances:

3.1 Service Providers

We engage third-party service providers to assist with various aspects of our platform operations, such as:

Payment processing: Securely handling your payments and refunds
Shipping: Fulfilling and delivering your orders
Data analytics: Analyzing platform usage to improve performance
Marketing partners: Delivering promotional content on our behalf

These service providers have access to your personal data only to perform services on our behalf and are required to protect it.

3.2 Business Partners

We may share information with business partners for collaboration purposes, such as manufacturers, interior designers, architects, and contractors who are involved in facilitating your transactions on the platform.

3.3 Legal Obligations

We may disclose your information if required to do so by law, including:

Compliance with legal proceedings, court orders, or government requests
Investigating or addressing legal claims or disputes

3.4 Business Transfers

If BRIKFURN PRIVATE LIMITED or BRIKFURN is involved in a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and its implications on your data.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, enforce our agreements, or resolve disputes.

Account data: Retained until you delete your account or as required by law.
Transaction data: Retained for tax, legal, and accounting purposes.

5. Data Security

We take the security of your data seriously and have implemented measures to protect your information from unauthorized access, use, or disclosure. These include:

Encryption of sensitive information (e.g., payment details)
Access controls: Limiting data access to authorized personnel only
Regular security audits: Ensuring the ongoing security of our platform

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us understand how you interact with our platform, allowing us to enhance your user experience.

6.2 Types of Cookies We Use

Essential cookies: Necessary for the basic functioning of the platform (e.g., remembering your login details)
Performance cookies: Help us understand how users interact with our platform (e.g., which pages are visited most often)
Advertising cookies: Used to deliver relevant advertisements to you based on your browsing behavior

6.3 Managing Cookies

You can manage your cookie preferences through your browser settings. You may choose to block or delete cookies, but this may affect your ability to use certain features of the platform.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

7.1 Access and Correction

You have the right to access the personal data we hold about you and to request corrections to any inaccuracies.

7.2 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

7.3 Right to Erasure

You may request the deletion of your personal data under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

7.4 Objection to Processing

You have the right to object to the processing of your personal data for direct marketing or other specific purposes.

7.5 Withdrawal of Consent

If we rely on your consent to process your personal data, you can withdraw that consent at any time.

To exercise these rights, please contact us using the contact details provided in Section 10.

8. Children's Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal data may be transferred to, stored, and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your country. However, we take steps to ensure that your personal data remains protected, including by implementing appropriate safeguards such as standard contractual clauses.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Company Name: BRIKFURN PRIVATE LIMITED
Brand Name: BRIKFURN
Email: raj@brikfurn.com
Address: Site No 10, SY 172/4 Kothanur, J.P Nagar VIII phase, Village Uttarahalli Hobli, Bengaluru, Bengaluru Urban, Karnataka - 560076

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.