Shipping Policy

Welcome to BRIKFURN, a B2B and B2C commerce platform owned and operated by BRIKFURN PRIVATE LIMITED. We are committed to providing you with an efficient and transparent shipping and delivery experience for all home interiors and construction industry products listed on our platform. Whether you are an end client, contractor, interior designer, architect, or manufacturer, this Shipping & Delivery Policy outlines the procedures and timelines for the delivery of products purchased from BRIKFURN.

Please read this policy carefully to understand how we handle your orders, manage deliveries, and ensure you receive your products promptly and securely.

1. General Shipping Terms

At BRIKFURN, we offer intracity shipping for all our home interiors and construction industry products. We aim to deliver your orders as quickly and efficiently as possible within the same city, adhering to the timelines and processes described below.

Note: We currently do not provide intercity or international shipping services.

2. Shipping Costs and Charges

2.1. Shipping Costs

Shipping costs are calculated based on the delivery location, product dimensions, weight, and vendor shipping policies. These costs are visible to the buyer before completing the purchase and may vary based on:

• The distance between the vendor’s warehouse and the buyer’s delivery address.
• The size and weight of the item being shipped, especially in the case of bulk items like furniture or construction materials.
• The choice of shipping method (standard, express, etc.).

2.2. Free Shipping

Some sellers may offer free shipping on select products, subject to specific terms such as minimum order value or location restrictions. These terms will be explicitly mentioned during the checkout process.

2.3. Additional Fees

• Handling Fees: In some cases, additional handling fees may apply based on the product type (e.g., fragile or bulky items).
• Special Delivery Requirements: If the buyer requests any special delivery arrangements (e.g., scheduled delivery, white-glove service for assembly), additional charges may apply, and these will be communicated prior to the finalization of the order.

3. Shipping Timelines

3.1 Standard Delivery Time

Our typical shipping time for intracity orders is up to 3-4 business days from the time of vendor acceptance of the order. This means that after you place an order on the platform and the vendor confirms product availability, delivery will take up to 3-4 business days. Please note that this timeframe is an estimate and may vary based on factors such as:

• Stock availability at the vendor's location
• Vendor processing time to prepare the order for dispatch
• Distance between the vendor and the delivery destination
• Peak seasons or high-demand periods
• Product-specific factors, including large or bulky items

3.2 Stock Availability & Acceptance

After placing an order, the vendor will review the product availability and either confirm or reject the order based on stock levels. If the vendor confirms product availability, you will receive a notification via the platform, and the delivery process will begin.

• Acceptance notification: Once the vendor confirms your order, you will receive a notification through your account or email.
• Stock unavailability: If the vendor is unable to fulfill your order due to stock limitations, you will be notified and given the option to cancel the order or wait for restocking, if applicable.

3.3 Scheduled Deliveries

For customers who prefer to receive their orders at a specific date and time, we offer scheduled delivery. During checkout, you can select a date and time slot that is convenient for you. Please note that scheduled deliveries are subject to:

• Vendor approval: The selected delivery time must align with the vendor’s availability.
• Product readiness: The product must be available and ready for dispatch at the scheduled time.